Jute Rug
Shipping from India
Processing time
1-3 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalised orders
Custom orders are welcome. You can request any design in any color & size.
Care instructions
Vacuum regularly. Remove spills immediately, blot with clean cloth. For hard-to-remove stains, professional rug cleaning is recommended. Washer cleaning is possible.
Wholesale availability
Yes, we do Wholesale please contact us for more details.
Remote Area Delivery Issues
For Delivery to Remote Area Postcodes, do get in touch with us before placing order. This small gesture at your end will help us provide our products comfortably in a transparent manner.
Will I have to pay customs or duty fees ?
Yes, U.S. customers are responsible for paying applicable customs duties and tariffs at the time of delivery.